Collection: International and Domestic Shipping

Domestic Shipping

For the most up-to-date information on shipping timeframes, please refer to our website banner. Shipping timeframes are subject to change based on inventory and product availability.

We will ship your order using the most reasonable means based on its size and weight.

Motominded is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. We are also not responsible for delays caused by the courier, such as clearance delays or other issues. The shipping fee is non-refundable. In such cases, please contact the courier directly for inquiries about the status of your package.

International Shipping and Customs

It is the buyer's responsibility to be aware of and understand the customs laws of the delivery country. Motominded does not charge tax on international orders. Any customs fees charged by the country of delivery are the responsibility of the buyer. Motominded typically uses UPS or DHL for international shipments, as they are reliable and expedite customs clearance. For specific carrier requests, please email office@motominded.com with a complete shipping address before placing your order, and we will do our best to accommodate your request.

Customs fees and VAT are separate from any shipping charges. If the customer refuses to pay customs charges, the shipment will be returned to sender, and the customer will be responsible for the costs of re-delivery if they opt for it. The receiver is responsible for covering customs fees based on the country of delivery's regulations.

Motominded has no control over the time shipments spend in transit or customs. There are absolutely no refunds on international shipping costs. Tracking packages after they have entered customs can be difficult, and Motominded has no control over the time shipments may spend in customs inspection.

If you refuse your package or if it is returned to sender, you are responsible for the original shipping charges as well as any customs fees or taxes incurred. If the package is undeliverable and returned to Motominded, the total shipping and return shipping charges will be deducted from your merchandise payment refund. If the cost to return the merchandise exceeds the total amount of the merchandise, including shipping costs, the package will be abandoned, and you will not be refunded.